Privacy Policy

Last updated: 28 April 2026.

Wilkinson Tree Services respects your privacy. This policy explains what we collect, how we use it, and how we protect it. By using our website or engaging our services, you agree to the practices described below.

1. Information we collect

We collect information you provide directly: name, phone, email, property address, and any details about the work you require. We also collect basic technical information when you visit our website (browser type, pages viewed, time on site) for analytics and performance.

2. How we use information

We use your information to respond to enquiries, prepare and issue quotes, perform work, send invoices, and follow up on completed jobs. We do not sell, rent, or trade personal information to third parties.

3. Sharing

We may share information with subcontractors performing parts of a job (e.g. crane operators), with our insurer where a claim is made, and with regulatory authorities where required by law (e.g. local councils for tree applications).

4. Storage and security

Customer records are stored securely on Australian-based business systems with access limited to authorised personnel. Records are retained for the period required by Australian tax and consumer law (typically seven years) and then securely deleted.

5. Your rights

You may request access to the personal information we hold about you, or request correction or deletion of that information. Email daniel@wilkinsontreeservices.com.au with the request.

6. Cookies

Our website uses minimal cookies for analytics. You can disable cookies through your browser settings without affecting your ability to use the site.

7. Updates

This policy may be updated from time to time. The date at the top of the page indicates when it was last revised.